Delivery and payment

Delivery methods:

Personal pickup:

Pickup in person is possible at the Fugo Group warehouse at Działkowa 56a, hala 2, 02-234 Warsaw, Poland.

We invite you from Monday to Friday from 10:00 to 17:00 to come and get your purchase. Please also contact us in advance when you want to come for a pickup, so then we can do it in the best possible conditions for you and us.

The cost of such delivery is free of charge. Payment for orders on the spot possible only in cash. If this method was chosen - Fast online transfer, when placing the order, you will not incur any fees because the goods have already been paid.

The time for completing the order is up to 1 business day from the moment the funds are credited or from the moment the order is accepted for execution in the case of choosing payment on delivery.

We will inform you when the order is ready for pick-up by e-mail or by phone.

 

Courier (Poland):

Price of delivery by prepayment - 15 zł (free delivery from 300 zł).
Price of delivery by cash on delivery - 20 zł (the deducted amount must be prepared in cash, the courier is not obliged to give the change).
Courier shipments are sent from Monday to Friday from 10:00 to 17:00.

The time for completing the order is up to 1 business day from the moment the funds are credited or from the moment the order is accepted for execution in the case of choosing payment on delivery.
Delivery by the courier takes place within the period declared by delivery company. Please note that delivery takes place only on working days, excluding Saturdays, Sundays and public holidays.
Tobacco is not available for buying online and delivery! Only purchasing from our warehouse and pickup.

 

Foreign delivery:

With this delivery method - payment by bank transfer is only possible way to get sent an order. From the moment the funds are credited, the orders are completed and sent.

The completion time is up to 1 business day from the moment of getting the funds.
Delivery by the courier takes place within the period declared by delivery company. Please note that delivery takes place only on working days, excluding Saturdays, Sundays and public holidays.
Tobacco is not available for buying online and delivery!

Foreign delivery price:

Country Up to 3kg Up to 6kg Up to 10kg
Austria 57 zł 61 zł 61 zł
Belgium 53 zł 59 zł 71 zł
Bulgaria 96 zł 124 zł 131 zł
Croatia 90 zł 96 zł 96 zł
Cyprus 294 zł 393 zł 696 zł
Czech Republic 51 zł 52 zł 52 zł
Denmark 64 zł 73 zł 73 zł
Estonia 64 zł 82 zł 82 zł
Finland 101 zł 127 zł 130 zł
France 64 zł 83 zł 94 zł
Germany 53 zł 53 zł 61 zł
Greece 140 zł 157 zł 166 zł
Holland 53 zł 59 zł 66 zł
Hungary 58 zł 68 zł 68 zł
Ireland 130 zł 134 zł 134 zł
Italy 67 zł 92 zł 92 zł
Latvia 64 zł 73 zł 73 zł
Lithuania 64 zł 85 zł 85 zł
Luxembourg 63 zł 66 zł 66 zł
Malta 295 zł 393 zł 696 zł
Portugal 134 zł 149 zł 166 zł
Romania 93 zł 95 zł 95 zł
Slovakia 53 zł 56 zł 63 zł
Slovenia 99 zł 102 zł 102 zł
Spain (without Canarian Islands) 71 zł 102 zł 122 zł
Sweden 97 zł 119 zł 135 zł
United Kingdom 147 zł 147 zł 161 zł

 

Payment methods:

Poland:

  1. Cash on delivery (the deducted amount must be prepared in cash, the courier is not obliged to give the change)
  2. Fast online transfer (TPay.com)

Europe:

  1. Bank transfer (after placing the order, we send the details for payment, after the funds are credited to the account, we send the ordered goods)

 

The maximum order weight is 30kg (10kg for foreign delivery). If you need additional 30kg (10kg), you need to make another order.

A fiscal receipt is attached to each order.
The VAT invoice is available on request, if you will provide the tax identification number (VAT number) before payment.

To check the status of the shipment, use the link sent to you by email.

To ensure the safety of our customers' shipments, each shipment is insured (insured value is equivalent to the order value).
All defects and damages must be reported to the courier while picking the order, what means, that the order must be opened and checked in the presence of the courier, otherwise the complaint is not guaranteed.

 

BANK ACCOUNT

BANK MILLENNIUM - PLN IBAN:
PL69116022020000000365760954

SWIFT/BIC:
BIGBPLPW

BANK MILLENNIUM - EUR IBAN:
PL41116022020000000370770732

SWIFT/BIC:
BIGBPLPW